9/10/2023 0 Comments Callcenter nywhereYour ISO can port in your existing telephone numbers, or you can quickly and conveniently purchase new numbers with area codes from all over the country right from within the “local presence” tab. With IRIS CRM, your agents can quickly assign which number they want their outgoing calls to appear from in the “manage phone numbers” tab of the dialer settings. IRIS CRM’s Local Presence feature eliminates that problem by enabling your agents to call prospects from a preselected list of local numbers, boosting answer rates, and keeping your leads moving through the sales process. But calling out-of-state prospects from an area code they don’t recognize is a surefire way to destroy your answer rates. The ability to recruit and serve merchants across the country – and even the world – is a huge part of maximizing your ISO’s growth and residuals portfolio. Increase Out-of-Area Answer Rates by up to 400%. With that single click, the dialer will launch automatically, connecting the agent’s call and providing them with on-screen access to all of IRIS CRM’s calling features. Your agents and support staff can also instantly launch calls by clicking on the telephone icon in any of the lead or merchant accounts stored within your CRM. That means less wasted time between calls, more prospects reached each day, and more new merchants added to your client roster. Once a call queue is built, your agents can simply sit back and let the system handle the dialing for them – completely hands-free! As each call ends, IRIS CRM will automatically launch the next. IRIS CRM’s call queuing enables your agents to quickly and easily create a list of their daily calls by using the call center’s CRM integration to pull numbers from your stored leads and merchants. But with IRIS CRM’s automatic continuous dialing function, your team will be able to make more outgoing calls each day, without any of the mental, physical, or emotional wear and tear traditionally associated with high-volume manual calling. Supercharge Your Calling Efficiency and Make Your Team’s Lives Easier.Įfficiency is everything in calling environments, but the strain of repetitive dialing takes a toll on your staff. Your ISO will never have an easier, more feature-rich, more user-friendly, or more economical phone system than the one offered by IRIS CRM. The call center is completely cloud-based, meaning all you need to get started using it is a USB headset! IRIS CRM completely replaces your traditional phone system, eliminating the need for dedicated hardware, expensive software, and, most importantly, your monthly bill!īy switching to IRIS CRM, your call center can be set up quickly and easily accessed using your ISO’s existing computers, and your support team and agents can begin using it from the moment they first log in! Because the IRIS CRM call center is cloud-based, your system will be automatically updated and modernized as the IRIS CRM team expands the platform and adds new features, and you’ll never have to worry about the costs associated with replacing an old, obsolete phone system as technological advancement marches on. Streamline Your System and Say Goodbye to Expensive Hardware and Add-Ons.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |